Our guide on how you can self vet your own tradesperson
Levels of expectancy and benchmarks for quality of service differ from person to person
which is why Trusted Tradesmen firmly believe that using the process of 'self vetting' is the only guaranteed way to ensure that you really do get what you expect from a tradesperson.
Deciding on who you should employ to carry out work on your business or home can be a daunting task, especially as in recent years the media have quite literally bombarded us with horrific tales regarding poor workmanship and warnings of the dreaded rogue trader.
You can't be blamed for being on your guard, infact you have every right to be cautious as after all it's your hard earned salary that's going to pay a tradesperson to work on your project so why should you accept a second class service.
In our opinion the key to succesfully finding the right tradesperson stems from:
1. Receiving recommendations from family, friends and work colleagues
2. Knowing which questions to ask before you sign on the dotted line
3. Getting to know the person you're employing and developing a good relationship with them prior to commencement of work.
Now ... Which one of the following adverts catches your eye the most ?
1. The big expensive advert
2. The budget text box
The majority would be drawn to advert number '1' as you get a sense that the company behind the big advertisement must be more established and must be a better bet to employ than that behind the budget text box. You also see companies advertising that they're a member of many associations, this offers you a sense of security as they must be pretty good to have achieved such high standards.
Not always true !
We could all replicate advert number '1' just by initially spending out that little bit extra so don't be fooled and don't go with your initial instincts.
Although some associations are quite strict as to the competency level that must be displayed to get that special sticker initially, this in some cases only involves passing a few tests and does not require the individuals to pass ongoing tests. Are they still a member of this association and has anyone checked ?
Do your homework, follow the guide below and you should greatly improve your chances of finding the right tradesperson for the right job ...
1. Search the Trusted Tradesmen database for reviews and make a shortlist of contacts.
2. Ask family, friends and work colleagues for their own personal recommendations.
3. Check with an official trade body for reputable tradespersons in your area.
4. Make sure that the tradespersons membership is indeed valid. Check with the trade body if in doubt.
5. Ask the tradesperson to provide you with references. Check out the referees if in doubt.
6. Prepare a written description of the work to include the exact details of the work you want carried out. Include: start / completion dates & times, hours of working, benchmark dates for specific tasks, security and safety. Get a signature.
7. Insist on a written estimate. (Don't rely on verbal assurance). Get a signature.
8. Avoid VAT free and cash only deals. Your contract may be invalid if you've no proof of payment.
9. Dont be pushed into making a decision until you are completely happy with the arrangements. Remember ... you have a choice on who to employ.
10. Don't part with any cash deposits upfront. Your tradesperson should have adequate funds to purchase materials for the job.
11. Check if the builder is insured against claims covering property damage and personal liability in the event of accident and injury.
12. Consider taking out a warranty which insures you against future problems relating to work carried out on your home or business.
13. Submit a review to Trusted Tradesmen and let us know how you got on.
14. Join our free online forum, talk to real tradesmen and good luck. Back to top  |
